The programme opened with Bente Sollid, Chair of UtilityCloud and a serial tech entrepreneur, exploring 'Two Shifts That Change Everything: The Green and the Digital'. Her talk set the tone for the two days, reflecting on how sustainability and digitalisation are reshaping the energy sector, and what it means for companies preparing for the next decade.
Per Christian Honningsvaag, Regional Business Leader at Microsoft, followed with How AI Agents Will Reshape the Energy Retail Industry, sharing practical perspectives on how AI can transform customer experience and operational efficiency. Simon Court, TEDx speaker and leadership expert from London, invited participants to reflect on leadership and transformation in times of change. Kristjan Kuhi, a Member of the Management Board at Eesti Energia, offered insights from the Baltic market in his session, "Building Resilient Retail in Volatile Markets."