Location: Sweden, Oslo, or Halden
Company: UtilityCloud
Extent: Full-time
Start date: As soon as possible
Reports to: Chief Revenue Officer (currently on parental leave, CEO in interim)
About UtilityCloud
Our customer information system helps energy retailers cut operational costs by up to 70% and grow 15 times faster than the industry average. We are around 25 people across Norway and Sweden serving retailers in the Nordics.
The Role
You are the product and domain authority in the sales process. Our sellers own the commercial relationship and the number; you own the solution — and everything behind it, including our demo environments and demo playbook.
We are a small team that works smartly, because the point of working smartly is to spend most of our time in front of prospects rather than on internal preparation. You will support several salespeople at once, which only works if your assets are reusable and your process is tight.
You are also the glue between product, customer success and sales. You carry what customers ask for into Product, what Product builds into the sales conversation, and what was sold into delivery.
You stay involved after signature, running customer pilots, and taking part in delivery projects. That keeps your demos honest and your scoping realistic.
Key Responsibilities
- Deliver tailored product demos, from a first meeting to a full-day deep dive
- Own, develop and maintain our demo environments and demo playbook
- Run discovery workshops and turn what you learn into solution scope and implementation approach
- Own the technical and functional content of RFI, RFP and tender responses
- Run new customer pilots, and take part in delivery and implementation projects
- Feed patterns from deals, tenders and workshops back to Product
What We Are Looking For
- Hands-on experience from energy retail, or from customer information, billing or metering systems — ideally at a vendor in this space or at a retailer using one
- AI workflows as a core part of your toolbox and your way of working. This is what separates running a few deals in parallel from running ten or more, and we expect you to already work this way rather than plan to start
- An eye for detail combined with the ability to hold several priorities at once — you know when 80/20 is the right call and when to go all in on quality
- Working understanding of Nordic energy market processes, metering data and invoicing
- Commercial aptitude: you like being in front of customers and to win deals
- A doer and a quick learner — you build the demo environment and write the tender answer yourself
- Fluent in Nordic language(s) and English
- An advantage: pre-sales or implementation experience, public procurement, comfort with APIs and data models
What We Offer
- Ownership of the solution side of every deal, with no layer between you and the customer
- Short distance to leadership, product and engineering
- Deep insight into a business-critical domain across three Nordic markets
- Competitive terms, and room to shape how pre-sales works as we grow
How to Apply
Send the following to pal@utilitycloud.no:
- A short note about a customer problem you helped solve — the situation, what you proposed, how it landed
- A description of your current AI setup: how you automate everyday repetitive tasks, how you build tailored demos, how you respond to RFPs, and how you build and maintain a knowledge base. In short, how you use AI today to increase both the quantity and the quality of your output